FAQ

How do I check my order status?

You can check your order status by logging in to your My Account or by entering your order number, email address and billing zip code.

Please note, once your order has shipped, you will receive an email with a tracking number for all shipping and delivery updates.

Can I change or cancel my order once it has been placed?

Unfortunately, no. Once your order has been placed it is sent to our warehouse for processing. You will need to return the original package to obtain a refund.

How do I return or exchange an item?

We are happy to offer online returns for orders placed on drippyseason.com within 45 days of purchase. You may return your products* in their original, unused condition for a full refund.
*Excludes gift cards, bodywear and customized products.

To get started with your return, log in to your My Account or email us at sales@drippyseason.com and include your order number, email address and billing zip code.

At this time, we do not offer direct exchanges. To exchange an item, you must return the original item and place a new order. Visit our Returns & Exchanges for more information and assistance.

What types of payment are accepted?

We accept payment by debit/credit cards, Apple Pay, PayPal, and Drippy Season Gift Cards. Visit our Payment Options page for more information.

How do I use my promotion/coupon code?

To use your promotion or coupon code, enter the code at checkout in the appropriate field. Make sure you enter the code with the exact spelling and capitalization as shown. You must click "apply" in order for the discount to be applied. The discounted amount will be displayed on the Shopping Bag and Order Summary pages. If the code is invalid, expired or you have not placed the correct products in the shopping bag, the discount will not be applied.

Please refer to our Terms and Conditions for more information.

How can I redeem my Drippy Season Gift Card?

You can enter your Gift Card information during checkout under the Payment Information section. Click “Add a Gift Card” and enter the unique code as well as the pin number. You may also check your balance at that time. Learn more about Drippy Season Gift Cards and check your balance on our Gift Card page.

Do you ship internationally?

We ship to the following locations outside of the United States:

APO/FPO addresses
American Samoa
Guam
Marshall Islands
Federated States of Micronesia
Northern Mariana Islands
Palau
Puerto Rico
U.S. Virgin Islands

Orders to these locations are not eligible for expedited shipping and may take longer to arrive than the listed delivery times. Customers are responsible for any applicable duties and taxes levied on the delivery of their orders and for all charges related to returning products to Drippy Season, if necessary.

Visit our Shipping & Delivery page for more information.

Do you ship to APO/FPO addresses and P.O. boxes?

Yes, we offer shipping to APO/FPO addresses as well as P.O. boxes. Visit our Shipping & Delivery page for rates and expected delivery times.

How is sales tax calculated?

We charge sales and use tax according to federal, state and local government guidelines. Taxes are calculated based on the shipping address provided and the appropriate rules for that tax jurisdiction.

Please note that the taxes presented at time of order submission are only an estimate and may not take into account applicable exemptions and tax holidays. Final calculation of applicable taxes will be performed when the order ships and the final amount is charged.

Is there a maximum unit purchase on a single item?

Yes, our products have an order quantity limit of 12. Certain Select styles and higher priced items will have a quantity limit of 6. DrippySeason.com reserves the right to lower the order quantity limit based on item availability.

What if I have a defective or damaged item?

If you have received a damaged item or believe an item is defective, please contact Customer Service by email at sales@drippyseason.com.

How do I care for my Drippy Season apparel?

Please refer to the individual care instructions provided on your Drippy Season clothing. Care instructions will vary depending on material and type of clothing. In general, avoid putting clothing in the dryer, as it may cause shrinkage. To prevent printed graphics and embroidery from damage, wash and iron your Drippy Season clothing inside out.

Why are products disappearing out of my shopping cart?

The lifetime of the shopping cart is 7 days. After 7 days any item in your cart will no longer be visible. Remember, item inventory is not reserved when added to your cart. We recommend placing your order to secure the items you wish to purchase.

Can I save items in my shopping cart to purchase later?

If you would like to save items for future purchase, we recommend utilizing our Wishlist functionality – simply create an account, login, and begin adding items to your Wishlist. Items in your Wishlist will be stored and will display the most up to date stock information, in the event an item goes out of stock.